About Auction & Mercari Agent Service

auction agent service

We will help you bid on an auction or mercari, contact a seller, inspect an arrived item and ship it to you. 
By registering the account on Pokemon Collection From Japan Auction/Shopping agent service for free, we will place bids or purchase the items on auction instead of you. 
Then, we will take care of the rest. We will contact the seller, pay for an item directly and send them to you.

・An item that you purchased can be stored in our warehouse up to 1 months.
・We will dispatch your combined items as small as possible and it ship out.
・We will communicate with a seller on your behalf.
・We accept PayPal and pay the amount to a seller with Japanese Yen.
・For a request during business hours, we’ll try to purchase within 1 hours after we receive a payment.
・For a request outside business hours, It takes an average within 24 hours to purchase a requested item after we receive a request.

Our business hour: Mon-Sat 10:00-18:30 (JST)
Closed: Sunday

 Auction Agent & Mercari Service process


1. Register to Pokemon Collection From Japan Auction/Shopping agent service.                         
2. Find an auction item you want to bid / purchase.                                                                      
3. Tell us what you want to buy via order form. *Please send us at least the day before the auction ends.                                                                                                                                    
4. We will send you the rough estimate and the invoice of minimum amount necessary as deposit.
*ex.) If the price of 1st payment is 1,000 yen – 3,000 yen on the estimate, we will send you the invoice of 1,000 yen as deposit to your paypal.                                                                                                 

5.We will place bids or purchase the items on auction instead of you.                                       
6. If won a auction, send us the difference of 1st payment through PayPal or bank wire.  / If don’t win a bid, your money is kept as deposit on our service or you get a refund.                                           
7. We will contact the seller, pay for won the item.                                                                        
8. The item will be inspected when it is delivered at Pokemon Collection From Japan, and be stored in our warehouse up to 1 months.                                                                                      
9. Send a shipping request whenever you need to. And send a payment to ship through PayPal (2nd payment).                                                                                                                       
10. All items will be re-packed and shipped out to you in few days.                                             
11. You will receive the item that you request.                       


Minimum Increment list

Current Bid Amount (JPY) Minimum Increment (JPY)
1 – 999 10
1,000 – 4,999 100
5,000 – 9,999 250
10,000 – 49,999 500
50,000 or higher 1000

Payment


We will send you 2 different invoices.
1st invoice (Item total + Domestic shipping + Our Service fee + Other fees)
2nd invoice (International shipping fee + Other fees)
*2nd invoice will be sent to you after receiving shipping request.
*All items will be shipped out immediately after we confirm the 2nd invoice payment.

Payment Method


Acceptable methods of payment is PayPal and *bank wire for Auction Service.
Payment Currency is Japanese Yen ONLY.
We can take any funding sources through PayPal except for eCheck.

*If payment is 100,000 yen or more, please send money through bank wire via such as TransferWise.

Exchange Rate


We charge you Japanese Yen directly to your PayPal.
PayPal will charge you your local currency. They use their own exchange rate.
PayPal charge you 2.5% of exchange fee.


Cancellation


We do not take any cancellations once you bid and won the auction. We just purchase items on your behalf.
We don’t guarantee product satisfactions.

Return/Refund


We will not refund any money even if the items are false or broken. However, you will get a refund in following case.

・If seller accepts a return caused by seller’s mistake 
・If seller accepts a refund caused by seller’s mistake 
・If post office accepts a claim for compensation

*We cannot guarantee conditions of items and We are not responsible for it.
*If a problem arises, we’ll try to solve the problems as a your agent (middleman). But it does not provide any guarantees.

 Our auction & mercari agent service fee (Per Single Auction/Listing)


WON PRICE AUCTION SERVICE FEE
Up to 2,500 yen Minimum Charge 350 yen
2,501 yen to 5,000 yen 500 yen
More than 5,000 yen 10.00%

*No fee is required for non-winning item.
*Service fee is applied to each item.
*For Dutch Auction, we charge our service fee on the total. Not on each item.

 Other fee



Payment Handling (4.1%+40 yen)

We will charge Payment Handling (4.1%+40 yen) each time you are paying with PayPal.
*Please check this PayPal Fee Calculator

What’s Payment Handling?
We are buying your items on your behalf and we have to pay actual amount to a seller.
For example, you want to buy something at 10,000 yen from a store. Of course we have to pay same amount of money 10,000 yen to the store without any deduction. If you can pay 10,000 Yen in cash to us, there would not be deduction.
But payment from you is by PayPal. They take certain percentage of fee by deducting from the payment.If you send 10,000 yen by these online payment companies, we only receive about 9,650 yen and we cannot pay to a real store.
You need to add 4.1%+40 yen on the total to make up for the difference.


Domestic Shipping from the seller

It is range from 0 to 1500 yen range. It really depends which carrier the seller use, weight, measurement or where the seller is located. We only charge you actual amount we had to pay. Please understand we choose shipping method by our judgement if the seller give us shipping options. We choose most safety and reasonable method based on our experience.


Bank Wire Fee (If needed)

It is usually paid by buyers. If the seller doesn’t accept Yahoo kantan kessai, we charge fixed 250 yen per transfer. If we can send money for multiple auctions to single seller at one time, you just pay 250 yen for every auctions from a same seller of course.
For more details, please read this page: Click here

Sales Tax (10%) (If needed)

If an auction seller is selling items for his/her business on Yahoo, they have to pay sales tax (10%) to the Japanese Tax Office. Some business seller charge 10% sales tax added on auction final price. It is usually described on the auction. But many cases, they don’t charge sales tax extra. They just think the final price is including tax. If the seller is selling items as his/her own personal items, you don’t have to pay the sales tax.

Tax or Duty in your country (If needed)

The customer has to take responsibility for import duty or taxes in your country. Please check your local customs office BEFORE you order.

We emphasise that you as the “Importer” are legally responsible for the accurate declaration of the goods and their value for assessment of tax and duty in the importing country. So although the Merchant may produce a commercial invoice, you are legally responsible for the information on the customs declaration and for any customs duties and taxes that may be due. This means that if you purchase goods from these Merchants, and the declaration is found to be false or misleading, you may be liable for financial penalties or even criminal prosecution and having your goods confiscated by Customs. We are not responsible for any mis-statements of duty or tax, whether by you or the Merchant.

 ex.) case 1 


US customer won 1 Pokemon card at 3,000 yen from a seller on YAJ

Auction Cost  Won Price 3,000 yen x 1 3,000 yen
 Domestic Shipping from the seller 100 yen
 Bank Wire 250 yen
 Auction Cost Total 3,350 yen
Our Service Fee   500 yen
 Sub Total  3,850 yen
 Payment Handling (4.1%+40 yen)  190 yen (3,850 yen X 4.1%+40 yen)
 1st payment total  4,040 yen
International Shipping (Registered AIR) 520 yen
Payment Handling (4.1%+40 yen) 63 yen
2nd payment total 583 yen

ex.) Case 2


US customer won 4 Pokemon cards at 1,500 yen each from 1 auction (Dutch Auction)

Auction Cost  Won Price 1,500 yen x 4 6,000 yen
 Domestic Shipping from the seller 120 yen
 Bank Wire 250 yen
 Auction Cost Total 6,370 yen
Our Service Fee   600 yen (6,000 yen X 10%)
 Sub Total  6,970 yen
 Payment Handling (4.1%+40 yen)  324 yen (6,970 yen X 4.1%+40 yen)
 1st payment total  7,294 yen
International Shipping (Registered AIR) 560 yen
Payment Handling (4.1%+40 yen) 64 yen
2nd payment total 624 yen

 ex.) case 3


UK customer won 1 Pokemon card at 5,000 yen from a business seller on YAJ

Auction Cost Won Price 5,000 yen x 1 (including tax) 5,000 yen
Domestic Shipping from the seller 100 yen
Bank Wire 250 yen
Auction Cost Total 5,750 yen
Our Service Fee  500 yen (5,000 yen X 10%)
Sub Total 5,850 yen
Payment Handling (4.1%+40 yen) 268 yen (6,250 yen X 4.1%+40 yen)
Payment Part1 Total  6,118 yen
International Shipping (Registered AIR) 520 yen
Payment Handling (4.1%+40 yen) 63 yen
2nd payment total 583 yen
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